C A R E E R S.
Reception & Admin Officer
Goolwa Physio & Goolwa Exercise Physiology
Located within the Goolwa Health Co – Goolwa, South Australia
Applications close: Friday 20 March 2026
Goolwa Physio and Goolwa Exercise Physiology are seeking a friendly, organised and reliable Reception & Administration Officer to join our team in a casual position.
Our clinic operates from the Goolwa Health Co building. We are a well-established allied health clinic serving Goolwa and the wider Fleurieu Peninsula community with a strong focus on teamwork, professionalism and providing excellent care to our local community.
Our team includes 8 physiotherapists an exercise physiologist and administration staff working together within the Goolwa Health Co allied health hub.
This is a busy front desk environment and requires someone who can remain organised, friendly and efficient while managing multiple tasks.
This role is a key part of our clinic operations. You will be the first point of contact for our clients, helping create a welcoming and professional environment while supporting our physiotherapists, exercise physiologists and administration team.
Why Work With Us
At Goolwa Physio and Goolwa Exercise Physiology we place a strong emphasis on creating a positive and supportive workplace culture.
Our clinic is a busy and professional allied health environment, but we also believe work should be an enjoyable place to spend your day. Our team values collaboration, mutual respect and having a sense of humour, and we enjoy interacting with our clients and the local community.
We are proud to operate from the Goolwa Health Co building, a modern allied health space with a rehabilitation gym and welcoming reception area designed to create a positive experience for both patients and staff.
We aim to maintain a workplace where people feel supported, valued and comfortable being themselves, while delivering a high standard of service to our patients.
We are looking for a team member who enjoys working with people and contributing to a positive team environment.
About The Role
This role helps coordinate the day-to-day flow of the clinic and ensures our clients receive a high level of service.
Responsibilities may include:
• Greeting clients and providing a warm and professional first impression
• Managing appointment bookings and clinician diaries
• Answering phone calls and responding to email enquiries
• Processing payments including private, health fund, Medicare, DVA and other insurers
• Maintaining accurate client records within our practice management software
• Supporting clinicians with appointment recalls and re-bookings
• Assisting with general administrative tasks to support clinic operations
• Helping maintain a tidy and welcoming reception, waiting room and gym environment
Depending on the successful applicant’s experience and skills, additional administrative responsibilities may be included as part of the role.
About You
We are looking for someone who:
• Has excellent attention to detail
• Is friendly, positive and cheerful with a professional manner
• Thrives in a fast-paced environment
• Has strong computer skills and is comfortable working with multiple systems and browser tabs at once
• Can multi-task effectively while answering phones and assisting clients
• Communicates clearly and professionally in person, by phone and in writing
• Is a team player who enjoys contributing to a positive workplace culture
• Brings a can-do attitude and willingness to learn
Previous experience in medical reception, allied health, administration or customer service will be highly regarded but is not essential.
Position Details
Role: Casual Reception & Administration Officer
Location: Goolwa Health Co, Goolwa SA
Times/Days: Typical shifts may fall between Monday–Friday business hours.
Remuneration: In accordance with the Health Professionals & Support Services Award 2020, dependent on experience and duties performed.
How to Apply
Please email the following to:
📧 admin@fleurieuphysiotherapy.com.au
• Your CV / Resume
• A short cover letter outlining why you are interested in the role
• In your cover letter, please answer the following question:
“In a busy clinic environment, how would you manage answering the phone while assisting a client at the reception desk?”
To demonstrate attention to detail, please include the words “Goolwa Physio Reception Application” in the subject line of your email.
Applications close Friday 20 March 2026.
All applications will be treated confidentially.
